Upon check-in, we will require a Major Credit Card in order to take a security deposit of $350.00. This is a pre-authorization and not a charge, and therefore does not need to be credited back at the end of your stay. Unfortunately, we cannot accept credit card information over the phone for a security deposit.
After Hours Check-In
If arriving at the resort outside of Front Desk hours, please inform the front desk prior to your arrival. Once you arrive in Whistler, please dial the Front Desk number from the phone located at the front door and our after-hours answering service will call a Security Guard to come and check you in.
Smoking is not permitted in the suites or in any common area of the property. A $500 Hypo-Allergenic Cleaning Fee will be applied if any violation of this policy is determined.
Whistler Vacation Club is a pet-free resort. Pets are not allowed anywhere on the property. There are pet hotels in both Squamish and Pemberton if you cannot find a boarding kennel close to home. Please inquire at the Front Desk for details. A $350 Hypo-Allergenic Cleaning Fee will be applied if any violation of this policy is determined.